Patient Loyalty for Clinics, Pharmacies & Vets
Pick your kind of practice below. See what to reward (and what not to), what happens to one patient over six months, and the exact setup to copy on day one.
What Kind of Practice Do You Run?
Pick one. Every example further down this page changes to match — the card, the patient’s story, the setup, and the numbers.
Reward Loyalty, Not Treatment
Healthcare has rules that cafés do not. These three apply almost everywhere — and your own professional body has the final word.
Reward the practice, not the procedure
Points, stamps, and perks should come from attendance, memberships, and what you sell over the counter — never from prescriptions, or treatment an insurer or public scheme pays for.
Keep health details off the card
A push appears on a lock screen anyone can see. Say “time for your visit”, never why. Keep diagnoses, medication, and conditions out of custom fields too.
Ask everyone for a review, reward no one for it
The feedback flow asks every patient the same question. Google does not allow incentives for reviews, so never tie a reward to leaving one.
General information, not legal advice. Check the rules for your profession and country before launch.
The Whole Program on One Receipt
This is what we would switch on first for a dental practice. Copy it, and you have your setup list for day one.
Why this setup
You Have Probably Tried These Already
Most practices come to us after one of these four. Hover a card to see what changes.
Paper appointment cards
They are lost the day they are handed over, and they never remind anyone of anything.
See the fix →Reminders arrive on the lock screen by themselves, and the latest one stays on the back of the card.
Reminder calls by hand
Hours of reception time every week — and it stops the week you are short-staffed.
See the fix →The next-visit reminder and pushes to Sleeping go out automatically. Free, unlimited, and nobody has to remember.
Discount vouchers
They bring in one-off bargain hunters, and in healthcare they can cross lines you do not want to cross.
See the fix →A membership plan or a prepaid pack rewards commitment instead, and keeps the relationship on your terms.
Email newsletters
Most land in a promotions tab nobody opens, from a practice they visit twice a year.
See the fix →A push lands on the lock screen of every cardholder you choose. Free, unlimited, and no inbox to get lost in.
What One Extra Visit Is Worth
We do not quote uplift figures from other businesses. Put in your own, starting from typical numbers for a dental practice.
Revenue before costs, and only from people already on your card. Your real result depends on your food, your service, and how you use the program.
Works Beside the Systems You Already Use
Most practices run the Scanner App at reception and never need anything else. Here is exactly what connects, and what does not.
Scanner App
Runs in the browser on any phone, tablet, or computer at reception. Staff scan the card and enter only the amount that should earn — nothing more.
Practice software
Practice management and booking systems have no direct link here. If yours connects to Zapier or Make, our Done-For-You team can wire it up; otherwise scan at reception.
Square
Selling frames or products through Square? Connect it and cashback and discount cards earn from each paid sale, with refunds taken back off. Stamp and points cards still need a scan, and rewards are redeemed in the Scanner App.
Shopify POS
Selling care products online or in store on Shopify? Cashback and discount cards earn automatically on paid orders — so keep anything that should not earn out of that store.
What Owners Ask Us First
Put the QR Code at Reception Today
The trial runs 14 days and needs no card. Copy the setup from the receipt above, print your QR code, and scan your first patient before the day is out.